Frequently Asked Questions

 

How do I make a gift?

  1. Click on “Make a Gift” or “Give Now”.
  2. Select your payment method.
  3. Select the amount that you want to give per pay period. Your total annual amount will appear in the summary bar on the right side.
  4. Qualifying donors can opt into Affinity and Leadership Groups. Click here to learn more.
  5. To give anonymously, click the checkboxes, otherwise your name can be shared with the designated charity and to the public.
  6. Your gift has been completed once you reach the “Thank you” page.

How do I make a change to an existing gift?

Click on “Make a Gift” or “Give Now” and then click on “Modify a Gift from This Campaign”. Select the gift that you would like to modify and click on “Continue”.  A notification will pop up asking “Are you sure you want to do this?” and you will click on “Yes”. Then you can make any changes and complete your gift. Your gift has been completed once you reach the “Thank you” page.

Please note that if you click on “Start a New Gift” that your existing gift will not be cancelled, and you will have two active gifts in the system.

How do I cancel a gift during the campaign?

Click on “Make a Gift” or “Give Now” and then click on “Modify a Gift from This Campaign”. Select the gift you would like to cancel. Then click on “X Cancel and Start Over” in the red button the right. A notification will pop up asking “Are you sure you want to do this?” and you will click “Yes”. Your gift has been cancelled and will no longer appear under “My Giving History”.

For More Help...

Please email donorservices@uwnefl.org and we will respond to your questions.

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