Frequently Asked Questions
How do I make a gift?
- Click on “Make a Gift” or “Give Now”.
- Select your payment method.
- Select the amount that you want to give per pay period. Your total annual amount will appear in the summary bar on the right side.
- Qualifying donors can opt into Leadership Groups.
- To give anonymously, click the checkboxes, otherwise your name can be shared with the designated charity and to the public.
- Your gift has been completed once you reach the “Thank you” page.
Why don't I see the option for Recurring Payroll or One Time Payroll as my payment method?
You can only have one Recurring Payroll gift and one One Time Payroll at a time. If there is no option to add Payroll as your payment method, then you will need to return and modify your current gift instead of starting a new one.
Please note that if you have an existing gift and you start a new gift, your existing gift will not be cancelled, and you will have two active gifts in the system.
How do I make a change to an existing gift?
Click on “Make a Gift” or “Give Now” and then click on “Modify Your Current Gift”. Select the gift that you would like to modify and click on “Continue”. A notification will pop up asking “Are you sure you want to do this?” and you will click on “Yes”. Then you can make any changes and complete your gift. Your gift has been completed once you reach the “Thank you” page.
Please note that your gift will be considered "incomplete" and not submitted until you have completed the process and reached the "Thank you" page.
How do I designate a gift?
Designations outside of United Way may only be made to qualifying 501c3 charities and must be a minimum annual amount of $50. Click here to view our full designation policy.
How do I cancel a gift during the campaign?
Click on “Make a Gift” or “Give Now” and then click on “Modify Your Current Gift”. Select the gift you would like to cancel. Then click on “X Cancel and Start Over” in the red button the right. A notification will pop up asking “Are you sure you want to do this?” and you will click “Yes”. Your gift has been cancelled and will no longer appear under “My Giving History”.
For More Help...
Please email donorservices@uwnefl.org and we will respond to your questions.